Frequently asked questions
I can’t login. Who can help me?
We’re sorry to hear you can’t log in. If you have placed a new order, it can take up to 48 hours to be setup. If you ordered more than 48 hours ago, please contact us by:
Email: help@mymagazine.co.uk
Telephone: +44(0)330 333 1113 (open Monday-Friday, 8:30am - 7pm, and Saturday, 10am - 3pm UK time)
For Country Life subscriptions please call: +44(0)330 333 1120 (open Monday-Friday, 9am - 5pm UK time)
For Horse & Hound subscriptions please call: +44(0)330 333 1125 (open Monday-Friday, 9am - 5pm UK time)
Online: www.mymagazine.co.uk/HelpSubscription
Guitar Player: 1-800-289-9839
Guitar World: 1-800-456-6441
Mac|Life: 1-844-779-2822
Maximum PC: 1-844-779-2822
PC Gamer US: 1-844-779-2822
Call us toll-free from 8am to 7pm (Mon-Fri, EDT) and 10am to 2pm (Sat, EDT)
Only one of my subscriptions is showing up in my account
If you've bought more than one subscription and only one is showing up in your account, it may be you bought them using different e-mail address or delivery details.
Please contact customer services directly who will be happy to help you.
Can I speak to Customer Services directly?
You can reach customer support by:
Email: help@mymagazine.co.uk
Telephone: +44(0)330 333 1113 (open Monday-Friday, 8:30am - 7pm, and Saturday, 10am - 3pm UK time)
For Country Life subscriptions please call: +44(0)330 333 1120 (open Monday-Friday, 9am - 5pm UK time)
For Horse & Hound subscriptions please call: +44(0)330 333 1125 (open Monday-Friday, 9am - 5pm UK time)
Online: www.mymagazine.co.uk/HelpSubscription
Guitar Player: 1-800-289-9839
Guitar World: 1-800-456-6441
Mac|Life: 1-844-779-2822
Maximum PC: 1-844-779-2822
PC Gamer US: 1-844-779-2822
Call us toll-free from 8:30am to 5pm (Mon-Fri, EST)
How do I access my digital magazine?