If you have a query that you cannot resolve online, then rest assured you can still email us on email@example.com but please bear with us as response times will be a little slower as a result of these exceptional circumstances.
Through TI Media Limited websites you can, amongst other things, order products and services, enter competitions, subscribe to our publications, vote in polls, play games, complete surveys and place postings on forums.
In order to process your requests and orders and other activities, it may be necessary to collect personally identifiable information about you. The type of personally identifiable information that may be collected includes, but is not limited to: your name, address, e-mail address, telephone number, credit/debit card information. You may also be asked to provide additional (non-mandatory) pieces of information for our research purposes or choose to provide information by making a posting on a forum.
We will use the personal information you provide to us to process your orders and requests. We may also use this information to communicate with you directly, for example to notify you in the event you have won a competition or to contact you in relation to an account you hold with us.
We will use the anonymous information we collect about you to analyse web usage and compile aggregate statistics about our users. We will use this non-personally identifiable information, for advertising and marketing purposes and to enable us to provide a more personalised internet experience. For further information please go to the section on cookies below.
From time to time we will ask you whether you wish to receive marketing material from TI Media Limited containing information about our products and services. If you do not wish to receive such information please ensure that you opt-in or opt-out of receiving such information as appropriate. If you have consented to receiving such material you may opt-out at a later stage from:
If you consent we may sell, rent or trade your personal information to third parties for their marketing purposes. Such third parties will be carefully selected and registered with the Information Commissioner.
We may also pass your personal information to third parties to enable them to process a request or order, to supply you with a prize in the event you win a competition or in order to obtain professional advice.
We may provide anonymous, non-personally identifiable aggregate information to advertisers and our business partners, including information relating to sales and web-usage, to enable us to sell advertising and monitor the efficacy of our business partnerships. We may also pass such statistical information onto reputable third parties for onward sale.
It is possible that TI Media Limited could merge or be acquired by another business. If this happens we may share the information that relates to you. You will be sent notice of such an event.
TI Media Limited reserves the right to disclose personally identifiable information in order to comply with the law, applicable regulations and government requests. We also reserve the right to use such information in order to protect our operating systems and integrity as well as other users.
Once we have received your data we will ensure that it is treated with the utmost respect and in accordance with the Data Protection Act 1998 and any applicable regulations. Your data will be stored on our secure server within the UK. We follow strict security procedures in order that the data we collect is stored and disclosed appropriately and securely.
Unfortunately the transmission of information via the internet is not completely secure. Although TI Media Limited will do its best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
We will use different cookies at various different stages of your use of our websites. For example when you initially enter one of our sites we will place an anonymous cookie on your browser to enable us to recognise you the next time you visit the website. We may also place a further cookie on your browser when you register for one of our services, this will enable us to remember you next time you come to sign in. We may also place anonymous cookies on your browser to monitor the advertising on our sites. These may be used to, amongst other things, ensure that you are not subjected to intrusive advertising on our sites.
The majority of adverts you see on TI Media Limited websites will have been placed by third parties. These third parties may choose to generate their own cookies for the purposes of collecting anonymous information relating to the viewing of their advertising. The information collected cannot be used to personally identify someone.
We may also use small pieces of code called pixel tags or GIF files, in conjunction with cookies to help us manage and monitor our online advertising and wider business arrangements with third parties. These files will allow us to aggregate anonymous information relating to advertising and website usage. The type of information collected includes, but is not limited to, information relating to advertising responses, page views, promotion views and purchases made. Such pixel tags may be used to recognise third party cookies (cookies generated by third parties) and inform us and/or third parties of which advertisement or link brought you to our website, allowing us to monitor the efficacy of our business relationships with third parties.
If you do not want your browser to accept cookies it is possible to change your browser settings. It is also possible to delete existing cookies from your browser. However by blocking all cookies it will affect your web experience and may result in some parts of TI Media Limited websites not functioning properly. Some cookies are designed to help save you time, for example remembering your contact details when you are making an order for the second time – this means that you will not have to complete the contact section again unless your details have changed. The procedure for modifying your privacy preferences is different for each internet browser and we recommend you visit the following websites for further information on altering your cookie settings: